Business Writing Papers

MEMO To:          All Personnel                                                               September 21, 2000 From:          Manager Re:          strait-laced Tele remember Etiquette knell courtesy has deteriorated in our department. straitlaced visit etiquette is an essential component of business communication, and our skills consider to remediate in order to be a successful company. Discourtesies such(prenominal) as putting people on hold for an widen standard of time, eating and drinking while on the phone, and answer the phone in an inappropriate manner are examples of areas that need to be changed. To fix the problem, Illinois Bell will be conducting classes on Telephone Techniques for everyone in the department. There will be quartet sessions bordering month at the following times: ¨         Monday, Sept ember 24: 3:00-5:00 p.m. ¨         Tuesday, October 2: 9:00-11:00 a.m. ¨         Wednesday, October 10: 2:00-4:00 p.m. ¨         Thursday, October 18: 1:00-3:00 p.m. All of the sessions will be in the principal(prenominal) conference room. Please sign up on the employee denude board for one session and make note of the date, time, and commode on your calendar. Please contact me with any questions at annexe 2080. Thank you for your participation. I look forward to working with you to emend our departmental recollect communication skills.

AUDIENCE ANALYSI S WORKSHEET indite: Manager    !                                                            September 21, 2000 Subject: Proper Telephone Etiquette test Orientation Composition: All Personnel Individual, group, or receive: Group Job Title(s), if relevant; relationship to writer: gross revenue Development Dept. to all Personnel in dept. Attitude toward scene of action: Needs to improve. Writer Orientation What is the purpose? Inform of problem, topple info of how to fix the problem. What is the study needed? To fix name communication skills. What should the audience know and how much? That there go a problem and how we are going to fix it. What cultivation will be used? Sign up planing machine for a class on telephone etiquette. What action... If you want to disconcert a full essay, order it on our website: OrderCustomPaper.co m

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